Getting Started

For information on how much Spiio costs and the minimum number of sensors required, please see this information or contact us directly at greencastconnect.support@syngenta.com.

The collaboration between Syngenta and Spiio is a global agreement to further develop environmental sensor technology for use by golf, turf, and landscape managers.

Regarding how Spiio will impact current digital tools on GreenCastOnline, we have integrated hyperlocal insights into agronomic recommendations, including growing degree day, dollar spot risk, and soil temperature maps to help refine the growing amount of information available to turf and landscape managers. We will offer new ways to organize and analyze data from your property in the future.

Regarding what countries are supported, our intent is to make Spiio sensors and data services available in all key turf markets around the world. Services are being rolled out globally. Please register your interest by contacting us here.

Spiio can enhance your Syngenta products by offering cellular, wireless, in-ground soil sensors that collect regular measurements of temperature, moisture, salinity, and light, and transmit them to the cloud for display and analysis on mobile and desktop applications. Sold as a subscription service, Spiio organizes and displays data specific to sensor locations with additional features such as custom alerts, report creation, and trend analysis.

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Spiio offers cellular, wireless, in-ground soil sensors that collect regular measurements of temperature, moisture, salinity, and light and transmits them to the cloud for display and analysis on mobile and desktop applications. Sold as a subscription service, Spiio organizes and displays data specific to sensor locations with additional features such as custom alerts, report creation, and trend analysis.

As a Syngenta customer, to get access to Spiio or begin using the technology, please contact us via this link or send an email to greencastconnect.support@syngenta.com.

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The number of sensors you need is based on how many specific areas you want to monitor. The base package includes four (4) sensors, and more can be added to meet your needs.

As an existing Spiio customer, this exclusive collaboration with Syngenta means current Spiio customers will continue their service based on their existing contract. All customer service requests and technical support will be migrated to the Syngenta team, with back-end support from the Spiio customer service team. You can click here to log in to your account via the GreenCast Connect application.

Regarding the technology infrastructure needed to use the Spiio system, no infrastructure is required other than a mobile phone and a computer with internet access. Its wireless sensors and cloud-based dashboard mean you do not need a special base station, repeaters, or wires to be installed. Spiio sensors are activated in minutes with a mobile phone.

If you're neither a current Spiio nor a Syngenta customer but are interested in learning more about Spiio and want to find out if it is right for you to use, you can do so by contacting us here or sending an email to greencastconnect.support@syngenta.com.

Spiio sensors are warrantied for the life of your subscription. If one of your sensors gets broken or the battery dies, please contact your Syngenta Digital Platforms specialist for support.

You receive software updates as we are making continual upgrades to the software and firmware to improve things like sensor life, data quality, and user experience. We will notify you of automatic uploads and the changes you should expect.

Although adequate coverage can generally be found throughout the country, some users can experience less-than-adequate service. If cellular service is poor in your area, please contact one of our sales specialists to investigate coverage in your specific area.

The proper way to dispose of used or damaged Spiio sensors is according to EPA-recommended practices, as Spiio sensors are powered by lithium batteries. Once useful battery life has been exhausted, users should dispose of them by taking them to certified recycling centers. A locator for recycling sites near you is included at this EPA website. Lithium batteries of any kind should never be thrown in the trash or into landfills. Please dispose of all lithium battery-powered devices properly.

Installing and operating Spiio is straightforward, as sensor installation and application setup takes only minutes with a set of common tools and instructions found on the Sensors page or in the guided tour of the GreenCast Connect Mobile App.

If you discontinue your subscription, the collected data belongs to the facility that paid for the subscription. In the event of subscription interruption, all collected data remains with the paying facility.